Terms of use on the website www.delta-products.com

www.delta-products.com is owned by Delta Products Victo Ltd., located at 12 Dubo Street, Victoriaville, Quebec, Canada. You can contact Delta Products by phone at 819.752.5551, by fax at 819.758.0303 or by email at info@delta-products.com.

Online purchases made on Delta Products Vict Ltd. website are governed by the terms and conditions below. You are invited to read them carefully. By using the Delta Products Victo Ltd. website for your purchases, you agree to the terms and conditions described below and any subsequent changes made by Delta Products Victo Ltd.

By accepting these terms of sale, you represent that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and you have given us your consent to allow a minor to use this site.

Limitation of liability

Any information, images, colors or descriptions displayed on Delta Products Victo Ltd.'s website are for informational purposes only and are not guaranteed for a specific purpose and should not be relied upon or used as the sole basis for making decisions without consult a more accurate, complete and dependable source of information. Any reliance on the material on this site is at your own risk. Please note that the information reflects what was of the best quality available at the time the site was designed. Even with all the precautions applied, errors may have crept in.

The language of preference is French and it prevails over any other translation of the terms of use to avoid any disparate interpretation between the two versions.

Dimensions and colors of the products

The expression of the size of our products is given only generically and does not express the exact measurement of the products. It is the customer's responsibility to ask for the exact size of the product if necessary for the customer.

We have made every effort to display as accurately as possible the colors and images of our products. We can not guarantee that the display of any color on your screen will be accurate.

Payment method and billing

Visa, MasterCard and AmericanExpress credit cards are accepted on the Delta Products Victo Ltd. website. It is possible to pay by credit card for a maximum amount of $ 2000 CAD.

Orders may also be credited on your business account at Delta Products Victo Ltd. and the payment term will be confirmed when the account is opened.

To open a business account, an account opening form and a credit check are required. Authorization will be granted according to the credit analysis. Please allow a few days for the process.

Please note that for orders paid by credit card, the invoice is automatically sent by email to the address provided by the customer. For orders placed with the account at Delta Products Victo Ltd., the invoice is sent by post to the billing address when the order is sent.


Prices shown are in Canadian dollars and do not include sales taxes or handling charges or delivery charges.

The prices issued during a bid are valid for a net duration of 30 days.

When ordering to a country other than Canada, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and amounts are not the responsibility of Delta Products Victo Ltd. They will be your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. Please inquire about these aspects with your local authorities.

Due to unpredictable fluctuations in market prices, Delta Products Victo Ltd. reserves the right to change the prices of products sold on its site at any time without notice.

Availability of articles

As a Manufacturer, Delta Products Victo Ltd. does not have all the products in stock and manufactures progressively. In general, the time to manufacture a standard product is 5 to 10 working days. However, Delta Products Victo Ltd. can not be held responsible for non-compliance with manufacturing, delivery and out of stock deadlines for its suppliers.

Please note that our factory is closed every year during the Quebec Construction Holidays. No orders can be produced during this period.

Delta Products Victo Ltd. strongly encourages you to schedule longer production times during the months of May, June, July, August and September as it is the busiest period for ordering boards.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

The minimum order amount we accept is $ 25. If your quote request or order is less than this amount, we can add a $ 25 administration fee.

Transport policy

All orders are shipped EXWORKS our warehouse, Victoriaville G6P6V3, except for arrangements confirmed by our customer service. The shipping company is the choice of Delta Victo Products Ltd. according to the criteria of your order and your delivery address.

On Delta Products Victo Ltd website, you can also opt for delivery by your transport partner or pick up by your truck at our factory at 12 Dubo street Victoriaville, Quebec, G6P 6V3. No shipping costs will be charged by Delta Products Victo Ltd. for these cases.

For delivery by your transport partner, you must provide the name of the company and your account number with this partner. The transport policy and transportation costs will be governed by your transport partner. Delta Products Victo Ltd. can not be held responsible for any transportation dispute.

It is your responsibility to ensure that the dimensions and weight of the goods are in accordance with the truck that will be transporting them. No charges or claims on transportation or excess handling may be requested at Delta Products Victo Ltd. for any omission or lack of information necessary for your choice of transportation.

VERY IMPORTANT - Transportation Claims:

Upon the arrival of a box or package with a damaged packaging (tear, depress, torn fasteners, open packing, etc.), you must absolutely follow the following instructions.

IMPORTANT: You must IMMEDIATELY notify the trucker / deliveryman and write on the DELIVERY FORM "POTENTIAL DAMAGE, TO BE INSPECTED". You must then contact your carrier within 24 hours and also notify Delta Products Victo Ltd.

Without this procedure and if the carrier refuses the claim YOU WILL BE LIABLE FOR the damages and will have to pay the totality to Delta Products Ltd for damaged goods received. According to the law governing transportation, Delta Products can not be held responsible.

Missing quantities in orders must be notified within 3 days, otherwise they will not be replaced.


Please note that under no circumstances should you return merchandise without an authorization number. Contact our customer service by phone (819) 752-5551 or by email at info@delta-products.com for all returns. You must provide us with the list of items and the order number under which they were delivered in order to obtain your authorization number. Transportation of merchandise returns is at your expense and the material is subject to a 15% charge for storage charges. No returns will be allowed for hardware 30 days after the billing date, or for broken, missing or unpacked equipment.

Custom-made products can not be refunded.

For questions about the Delta Products Victo Ltd. Return Policy, please contact Customer Service.

Intellectual property rights

The contents of this website, namely, images, videos, word and image marks, declaration logos, graphic logos, graphic art, copying, press releases and other information, are protected by applicable copyright and other laws for the protection of intellectual property rights. Reproduction, transmission or any other use of part or all of the content or presentation of this website is prohibited without the prior written consent of Delta Products Victo Ltd..

User account, password and security

For the simplification of ordering on the site www.delta-products.com, you can create a user account on the site. For this, you must enter an email address, a password and complete the registration form with complete and accurate information. You are solely responsible for maintaining the confidentiality of your password and user email. You are also fully responsible for any activity taking place under your account. You agree to immediately notify Delta Products Victo Ltd. of any unauthorized use of your account or any other breach of security. Delta Products Victo Ltd. can not be held liable for any damage you may suffer as a result of someone else using your password or account, whether or not you are aware of this use. However, your liability could be incurred if Delta Products Victo Ltd. or a third party suffered damage from the use of your account or password by others. You are never allowed to use another's account without the authorization of the account holder.

Collection and use of your personal data

We only save the personal information of our visitors who register to use our services. The information required for registration on the site is necessary and mandatory for the creation of the user's account.

We do not disclose your personal information to other companies. Your personal data will not be disclosed to government institutions or authorities unless required by law.

External links

The Delta Victo Products Ltd. website may contain links to third party sites. Delta Victo Products Ltd. does not have control over the content or websites of third parties, and does not provide any guarantee as to its legality, accuracy, theme or completeness.


You are prohibited from prosecution, personifying access to and / or using sections of the website or computer systems that are not public. Attempt to probe, explore or evaluate the vulnerability of Delta Victo Products Ltd. or a related system or network, or to violate the security or authentication measures used and associated systems and networks . You may not modify, move, delete or add anything to the Website, or attempt to decrypt, decompile, disassemble, reverse engineer, use or restrict the software used to provide the Site.

You are also prohibited from harming or threatening to harm other users in any manner or from impeding or attempting to impede the access of a user, host or network, including through the transmission of a virus, overloading, flooding, spamming or mailbombing.

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12 Rue Dubo, Victoriaville, Québec G6P 6V3, Canada

819.752.5551 1.800.363.5911

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